FAQ

Manufacturers and Repairs of Indoor Blinds, Outdoor Blinds, Doors, Screens & Grilles

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Payments and Installation

How much is a measure and quote?

It's free. We recommend you have some idea of what you are after but our consultant will come with samples and discuss what will work best for you.

Do I need to pay a deposit?

We will give you a written quote. When you have accepted the quote a 50% deposit is payable. This can be paid via cash, cheque, credit card or bank transfer.

How do I pay the deposit?

To confirm that you accept the quote you can call our Head Office on 02 4605 8000 and pay your deposit over the phone with your credit card.

Alternatively you can Direct Deposit

BSB: 082-522
A/C: 837218140

Use your name as reference

You can also drop in a cheque or cash. Whatever is easiest!

When do I pay the balance?

You can call at any time and pay the balance on your credit card or pay by direct deposit prior to delivery and installation or wait until the installer arrives at your home .  He will wait for you to make the payment before proceeding with the installation.

What if I need it urgently?

Depending on our production schedule we can often accommodate urgent order. Our friendly Staff can advise when you confirm , as our orders change on a weekly basis. All our products are custom made and fitted so if you request a non-standard installations time it  may be subject to an ‘urgent charge’.

After installation what happens?

Once all our products are installed and paid for our installer will give you a ‘Thank you bag’ with a loyalty reward card, referral card and care guide.  If you need any assistance in using the products your installer will be happy to demonstrate for you.

What if something goes wrong after they have left?

We will respond. You don’t have to wait until we are in the area because we are local. Our products are custom made at our factory in Narellan. There is no waiting for us to be in the area – we are here every day. Our products are hand made by experienced workers but sometimes things do go wrong. We are able to quickly repair or replace products before contract completion and most importantly during warranty of the products.

General

I’m not sure what window furnishings I need. Help!

Our consultants have many years of experience and can advise you on what will work best for your situation, family and budget. We’re here to help you make the best decision.  If you’d like to talk to someone, contact us and we’ll have a consultant out to visit you as soon as possible, to discuss your needs.

Why can’t I install my own blinds?

We want to ensure that the quality of our blinds and awnings extends to the installation process. Correct installation ensures the product operates properly and lasts. Incorrect installation can ruin your blinds so our installers are trained to ensure that the installation is as good as the product.

How long will it be before my blinds will be ready?

Lead times vary depending on the product you order - many blinds are ready within a few days from accepting the quote. We will try to set an installation date when you confirm the quote and give us the ‘go ahead’ to start your work.

How do I clean my blinds?

Different blinds and shades require different processes, and not all cleaning tips apply to all products. If you're unsure, please call and ask us. We also offer a cleaning and repair service so perhaps that will make life easier for you. Just ask.

Are your blinds environmentally friendly?

The products we make and fabrics we use are made with sustainability and the environment in mind. We offer many products which are recyclable, lead free, PVC free, made with recycled content, and many other green considerations. Every effort is taken to make the manufacturing process friendly to the environment without compromising on quality.

Are your blinds child-safe?

All Harmony Blinds and Doors window products are compliant with Australian law. We work closely with the industry body and ACCC on Child Safety Regulations to ensure Australian homeowners are provided with products for their homes that are safe. We pride ourselves on being innovative in the area of child-safe blind devices. Motorisation is a great solution for parents looking to ensure they have child-safe blinds in the home, and we are happy to discuss how this can work for you.

Interior Blinds

Holland Blinds

Are holland blinds good at blocking out light?

Yes, holland blinds are good option for blocking out light. On a typical reveal fit, there will be small gaps of light down the sides and top of the blind. There are options that will reduce and/or eliminate these gaps such as face mounting the holland blind or upgrading to a cassette channel holland blind.

Can I motorise my holland blinds?

Yes, absolutely! We have a range of motorise options to suit your needs and budget that our consultants can discuss with you. To learn more about our motorisation range, click here.

Are holland blinds easy to clean?

Yes, very much so! Simply dust the fabric from time to time or use a damp cloth to wipe stubborn marks. A big bonus with holland blinds is that they don’t collect as much dust as some other window furnishings do, and as such, require less regular cleaning.

Can holland blinds be installed in bathrooms?

Yes, holland blinds can be installed in wet areas such as bathrooms and laundries. Simply allow the fabric to dry before rolling the blind up.

Are holland blinds easy to operate?

Yes, in fact, holland blinds have never been easier to operate than now. Chain-winders are very simple and can be geared for lighter operation, Zero Gravity springs are perfect for easy to reach windows, and Motorisation offers the most premium experience of them all.

Can you install holland blinds over sliding doors?

Yes, holland blinds can be installed over sliding doors. Often the recess for a sliding door is narrower than the reveal of a window, and as holland blinds have a compact profile this can make them the perfect shading choice. The ability to link numerous holland blinds means that large spans can be covered with ease.

Are holland blinds safe for little children?

Yes, holland blinds are safe for little children. All chains that are below a ground height of 1600mm are retained. You can make your holland blinds even safer by going completely chainless with either our Zero Gravity or Motorisation systems.

Do holland blinds come with a warranty?

Yes, our holland blinds come with a 5 year warranty.

Do you repair holland blinds?

Yes, we can repair holland blinds. As you are dealing direct with a manufacturer, we are able to offer our customers a wide range of repair services such as replacing damaged chain-winders and broken control chains, to retrofitting motors to existing blinds.

Are holland blinds good at insulating?

Fabric selection is key to good insulating properties. Textured opaque fabrics are typically thicker and will therefore insulate better than non-textured fabrics. Choosing double holland blinds will also increase the insulating properties.

Panel Blinds

Where would you use Panel blinds?

Panel blinds are another popular and stylish alternative to traditional vertical drapes. They are perfect for patio doors, as well as very large windows.

What kind of fabrics can be used for Panel blinds?

As with other blinds, they can be made in a range of fabrics including blockout, sunscreen and translucent, all of which are available in a variety of popular colours and shades to offer light and privacy control with style.

How do panel blinds work?

Panel Glide Blinds operate on a multi-channel track that’s normally fixed to the ceiling and have a series of sliding fabric carriers running along it. As the leading panel moves along the track the mechanism 'picks up' the panel behind it - pulling it along in sequence. Panels overlap each other by about 10-15cm to allow for easy movement and consistent appearance. The tracking system allows the wide vertical panels to be stacked away to the right, left or split in the middle when opened.

Venetian Blinds

Are venetian blinds good at blocking out light?

Venetian blinds are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each slat. For complete room darkening, however, we would not recommend venetian blinds.

Are venetian blinds safe for little children?

Yes, venetian blinds are safe for little children. All cords are safely secured with a tie off cleat that is positioned no lower than 1600mm from ground height.

Can venetian blinds be motorised?

No, unfortunately we don’t offer motorisation on our venetian blinds.

Are venetian blinds easy to clean?

Due to the horizontal slats of venetian blinds, they are prone to collecting dust and will need to be cleaned regularly for best appearances. We offer venetian blind cleaning for your convenience, or alternatively you can lightly dust the slats.

Can venetian blinds be installed in bathrooms?

Both PVC and Aluminium venetians are suitable for wet areas such as bathrooms. Timber venetians, however, are not.

Are venetian blinds easy to operate?

Whilst venetian blinds are easy to operate, certain practises should be followed to ensure operational longevity. These include tilting the slats open before pulling the blind up and supporting the bottom rail on Timber PVC venetians when pulling the blind up. Aluminium venetians are the lightest to operate, followed by timber, with PVC being the most noticeably heavier out of the three.

Do venetian blinds come with a warranty?

Yes, our venetian blinds come with a 5 year warranty.

Do you repair venetian blinds?

Yes, we do offer repairs and servicing to venetian blinds. Some of services include replacing cord locks, tilters, wands, and damaged slats.

Are venetian blinds good at insulating?

Of the three different types of venetians that we offer, timber insulates the best followed by PVC. Aluminium venetians offer very minimal insulation.

Vertical Drapes

Are vertical drapes good at blocking out light?

Whilst vertical drapes are available in a range of opaques, they do let in a little bit of light. A small slither of light will be visible between each individual blade of fabric, as well as a small gap of light (approximately 10mm) between the windowsill and bottom of the fabric. Vertical drapes are still very well suited to bedrooms, for complete room darkening please speak to one of our consultants.

Are vertical drapes safe for little children?

Vertical drapes are safe for little children when installed with chainless weights. All cord operated tracks are retained. For maximum safety, your vertical drapes can be completely chainless when they are operated by wand.

Can vertical drapes be motorised?

No, unfortunately we don’t offer motorisation on vertical drapes.

Are vertical drapes easy to clean?

Yes, very much so! Simply dust the fabric from time to time or use a damp cloth to wipe stubborn marks. A big bonus with vertical drapes is that they don’t collect as much dust as some other window furnishings do, and as such, require less regular cleaning.

Can vertical drapes be installed in bathrooms?

Yes, vertical drapes can be installed in wet areas such as bathrooms and laundries. As the fabric is always held vertically, this allows the fabric to effortlessly dry whether the blind is opened or closed when damp.

Are vertical drapes easy to operate?

Yes, vertical drapes are easy to operate. It is important to note, however, that vertical drapes do require certain care when operating such as remembering to tilt the blades open before drawing them back, and ensuring that the blades can tilt freely and are not obstructed  by items such as furniture and curtains.

Do vertical drapes come with a warranty?

Yes, our vertical drapes come with a 5 year warranty.

Do you repair vertical drapes?

Yes, we can repair vertical drapes. As you are dealing direct with a manufacturer, we are able to offer our customers a range of repair services such as re-stitching blades, and replacing damaged tracks.

Are vertical drapes good at insulating?

Fabric selection is key to good insulating properties. Textured fabrics are typically thicker and will therefore insulate better than non-textured fabrics.

Roman Blinds

Are roman blinds good at blocking out light?

Yes, roman blinds are excellent at blocking out light. When installed above the architrave (as they often are) they are very effective at keeping light out.

Are roman blinds safe for little children?

Yes, roman blinds are safe for little children. Chain operated roman blinds are retained, and Cord operated roman blinds have tie off cleats that are positioned no lower than 1600mm from ground height. For an even safer option, consider motorising your roman blinds.

Can roman blinds be motorised?

Yes, absolutely! We have a range of motorise options to suit your needs and budget that our consultants can discuss with you. Learn more about our motorisation range.

Are roman blinds easy to clean?

Regularly dusting your roman blinds will make cleaning them easier. Because the fabric is pleated on the front with battens at the back, dust will naturally collect here and will require a little extra care to remove.

Can roman blinds be installed in bathrooms?

Whilst roman blinds can be installed in bathrooms, this is not something we would usually recommend. The battens used in the pleats are made from timber which is a material that generally should not be used in rooms susceptible to moisture. If installing roman blinds to a wet area, proper fabric care such as allowing the fabric to dry must be followed. 

Are roman blinds easy to operate?

Yes, roman blinds are easy to operate. Chain operation is easier than cords, with motorisation the most effortless of them all.

Do roman blinds come with a warranty?

Yes, our roman blinds come with a 5 year warranty.

Do you repair roman blinds?

No, unfortunately we don’t offer repairs to roman blinds.

Are roman blinds good at insulating?

Fabric selection is key to good insulating properties. An acrylic backed opaque will insulate significantly better than a translucent fabric.

Honey Comb Blinds

Are honeycomb blinds good at blocking out light?

Yes, honeycomb blinds are good at blocking out light. On a typical reveal fit there will be small gaps of light just down the sides.

Are honeycomb blinds safe for little children?

Yes, honeycomb blinds are safe for children. Chain operated honeycomb blinds are retained, and Cord operated honeycomb blinds have tie off cleats that are positioned no lower than 1600mm from ground height. For an even safer option, consider spring operation or motorising your honeycomb blinds.

Can honeycomb blinds be motorised?

Yes, absolutely! We have a range of motorise options to suit your needs and budget that our consultants can discuss with you. To learn more about our motorisation range, click here.

Are honeycomb blinds easy to clean?

Extra care needs to be applied when cleaning honeycomb blinds. Depending on the area, the cellular structure of honeycomb blinds can sometimes attract small insects which once trapped can be tricky to remove.

Can honeycomb blinds be installed in bathrooms?

Yes, honeycomb blinds can be installed in wet areas such as bathrooms and laundries. Simply allow the fabric to dry before raising the blind up.

Are honeycomb blinds easy to operate?

Yes, very much so! Their super light weight construction makes them very easy to manually lower and raise.

Do honeycomb blinds come with a warranty?

Yes, our honeycomb blinds come with a 5 year warranty.

Do you repair honeycomb blinds?

No, unfortunately we don’t offer repairs to honeycomb blinds.

Are honeycomb blinds good at insulating?

Yes, very much so! Honeycomb blinds have exceptional insulating properties.

Zebra Blinds

Are zebra blinds good at blocking out light?

Whilst zebra blinds are available in block-out material, they will however permit some light through where the stripes overlap. As this is only a small amount of light that passes through, they are still suitable for most bedroom applications, however, for complete room darkening we would not recommend zebra blinds.

Are zebra blinds safe for little children?

Yes, zebra blinds are safe for little children. All chains that are below a ground height of 1600mm are retained. For maximum safety, consider upgrading to motorisation for a completely chainless option.

Can zebra blinds be motorised?

Yes, absolutely! We have a range of motorise options to suit your needs and budget that our consultants can discuss with you. Learn more about our motorisation range.

Are zebra blinds easy to clean?

Special care must be taken when cleaning zebra blinds due to the delicate make-up of the fabrics. Unlike other window coverings, zebra blinds don’t tend to accumulate a lot of dust, a simple light dusting of the fabric will keep your blinds looking great.

Can zebra blinds be installed in bathrooms?

Yes, zebra blinds can be installed in wet areas such as bathrooms and laundries.

Are zebra blinds easy to operate?

Whilst zebra blinds are easy to operate, extra care must be followed during operation. Manually lowering or raising the blind too aggressively increases the chance of the fabric edges fraying, for this reason we usually recommend motorisation on zebra blinds.

Do zebra blinds come with a warranty?

Yes, our zebra blinds come with a 5 year warranty.

Do you repair zebra blinds?

No, unfortunately we don’t offer repairs to zebra blinds.

Are zebra blinds good at insulating?

Whilst zebra blinds utilize two fabrics in the one operation, the fabrics used are very light and as such do not have great insulating properties. For a window covering with better insulation, please talk to one of our consultants.

Plantation Shutters

Polymer Shutters

Are polymer shutters good at blocking out light?

Polymer shutters are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

Are polymer shutters safe for little children?

Yes, very much so! As there are no cords or chains with shutters this makes them one of the safest and sturdiest of window furnishings to select from.

Can polymer shutters be motorised?

No, unfortunately we don’t offer motorisation on our plantation shutters.

Are polymer shutters easy to clean?

Yes, polymer shutters are easy to clean. Simply wipe the louvres with a damp cloth to remove dust and marks.

Can polymer shutters be installed in bathrooms?

Yes, polymer shutters are highly suitable for wet areas such as bathrooms.

Are polymer shutters easy to operate?

Yes, polymer shutters are easy to operate. Simply tilt the louvres to control the amount of light that is let in or use the hinges to open the shutter panel fully to access the window. Shutters can also be configured as bi-folding and sliding, both of which that are easy to operate.

Do polymer shutters come with a warranty?

Yes, our polymer shutters come with an impressive limited lifetime warranty.

Do you repair polymer shutters?

Yes, we do offer repairs and servicing to polymer shutters. Some of these services include replacing louvres, louvre pins and tilt bars.

Are polymer shutters good at insulating?

Yes, polymer shutters offer some of the best insulation qualities available.

Timber Shutters

Are timber shutters good at blocking out light?

Timber shutters are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

Are timber shutters safe for little children?

Yes, very much so! As there are no cords or chains with shutters this makes them one of the safest and sturdiest of window furnishings to select from.

Can timber shutters be motorised?

No, unfortunately we don’t offer motorisation on our plantation shutters.

Are timber shutters easy to clean?

Yes, timber shutters are easy to clean. Simply wipe the louvres with a damp cloth to remove dust and marks.

Can timber shutters be installed in bathrooms?

No, unfortunately timber shutters are not suitable for wet areas such as bathrooms. Polymer shutters are a suitable alternative.

Are timber shutters easy to operate?

Yes, timber shutters are easy to operate. Simply tilt the louvres to control the amount of light that is let in or use the hinges to open the shutter panel fully to access the window. Shutters can also be configured as bi-folding and sliding, both of which that are easy to operate.

Do timber shutters come with a warranty?

Yes, our timber shutters come with a 5 year warranty.

Do you repair timber shutters?

Yes, we do offer repairs and servicing to timber shutters. Some of these services include replacing louvres, louvre pins and tilt bars.

Are timber shutters good at insulating?

Yes, timber shutters offer some of the best insulation qualities available.

Aluminium Shutters

Are aluminium shutters good at blocking out light?

Aluminium shutters will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

Are aluminium shutters safe for little children?

Yes, very much so! As there are no cords or chains with shutters this makes them one of the safest and sturdiest of window furnishings to select from.

Can aluminium shutters be motorised?

No, unfortunately we don’t offer motorisation on our plantation shutters.

Are aluminium shutters easy to clean?

Yes, aluminium shutters are easy to clean. Gently hose or simply wipe the louvres with a damp cloth to remove dust and marks.

Can aluminium shutters be installed in bathrooms?

Yes, aluminium shutters are suitable for wet areas such as bathrooms.

Are aluminium shutters easy to operate?

Yes, aluminium shutters are easy to operate. Simply tilt the louvres to control the amount of light that is let in or use the hinges to open the shutter panel fully to access the window. Shutters can also be configured as bi-folding and sliding, both of which that are easy to operate.

Do aluminium shutters come with a warranty?

Yes, our aluminium shutters come with a 5 year warranty.

Do you repair aluminium shutters?

Yes, we do offer repairs and servicing to timber shutters. Some of these services include replacing louvres, louvre pins and tilt bars.

Are aluminium shutters good at insulating?

Because aluminium is a type of metal, it has very little insulating qualities. As such, we would not recommend aluminium shutters for insulation.

External Blinds

Zipscreen Awnings

Can I leave Zipscreen awnings down when it is windy?

Whilst Zipscreen awnings are capable of holding back mild winds, they are not designed to act as a windbreak and should be rolled up when windy conditions are present.

Do Zipscreen awnings come with a warranty?

Yes, Zipscreen awnings come with a 5 year warranty.

Can Zipscreen awnings be motorised?

Yes, Zipscreen awnings can be motorised. In fact they are so highly suited to motorisation that this is also the most popular method of operation. Zipscreen awnings can also be manually operated by geared crank and spring.

How do I clean my Zipscreen awnings?

Fabric care will vary according to fabric type. In most cases, simply washing with clean water and allowing the fabric time to dry before retracting is suitable. For the aluminium surfaces (hood, channels and bottom bar) it is important to wipe these down regularly with a damp cloth so that dirt and debris does not turn into bacteria and corrode the powder-coating.

Where can I install Zipscreen awnings?

Zipscreen awnings can be installed almost anywhere. They are suited to both single and double storey windows, and outdoor alfresco areas just to name a few. As with choosing any awning system, the external elements in which that awning will subjected to must be taken into consideration.

Wire Guide Awnings

Can I leave Wire Guide awnings down when it is windy?

Although Wire Guide awnings utilise stainless steel wires to guide the fabric, it is only the weight of the bottom bar that holds the awning shade in its place, as such, this means they not suitable to be left down when windy conditions are present.

Do Wire Guide awnings come with a warranty?

Yes, Wire Guide awnings come with a 5 year warranty.

Can Wire Guide awnings be motorised?

Yes, Wire Guide awnings can be motorised and are well suited to this. Wire Guide awnings can also be manually operated by geared crank.

How do I clean my Wire Guide awnings?

Fabric care will vary according to fabric type. In most cases, simply washing with clean water and allowing the fabric time to dry before retracting is suitable. For the aluminium and stainless-steel surfaces (hood, wires and bottom bar) it is important to wipe these down regularly with a damp cloth so that dirt and debris does not turn into bacteria.

Where can I install Wire Guide awnings?

Wire Guide awnings can be installed almost anywhere. They are suited to both single and double storey windows, and outdoor alfresco areas just to name a few. As with choosing any awning system, the external elements in which that awning will subjected to must be taken into consideration.

Straight Drop Awnings

Can I leave Straight Drop awnings down when it is windy?

Straight Drop awnings are one of the sturdiest awning systems out there and are suitable to areas prone to wind. Whilst they are capable of holding back strong winds, they are not designed to act as a windbreak and should be rolled up when strong windy conditions are present.

Do Straight Drop awnings come with a warranty?

Yes, Straight Drop awnings come with a 5 year warranty.

Can Straight Drop awnings be motorised?

Due to the manual aspect of anchoring the bottom of the awning shade, whilst Straight Drop awnings can be motorised, they are predominately manually operated by geared crank.

How do I clean my Straight Drop awnings?

Fabric care will vary according to fabric type. In most cases, simply washing with clean water and allowing the fabric time to dry before retracting is suitable. For the aluminium surfaces (hood and bottom bar) it is important to wipe these down regularly with a damp cloth so that dirt and debris does not turn into bacteria and corrode the powder-coating.

Pivot Arm Awnings

Can I leave Pivot Arm awnings down when it is windy?

Due to the large fabric projection, Pivot Arm awnings are not suitable for windy conditions and should be fully retracted.

Do Pivot Arm awnings come with a warranty?

Yes, Pivot Arm awnings come with a 5 year warranty.

Can Pivot Arm awnings be motorised?

Yes, Pivot Arm awnings can be motorised. The can also be operated by geared crank and a winch-box.

How do I clean my Pivot Arm awnings?

Fabric care will vary according to fabric type. In most cases, simply washing with clean water and allowing the fabric time to dry before retracting is suitable. For the aluminium surfaces (hood, bottom bar and arms) it is important to wipe these down regularly with a damp cloth so that dirt and debris does not turn into bacteria and corrode the powder-coating.

Spring Loaded Awnings

Can I leave Spring Loaded awnings down when it is windy?

Spring Loaded awnings are one of the sturdiest awning systems out there and are suitable to areas prone to wind. Whilst they are capable of holding back wind, they are not designed to act as a windbreak and should be rolled up when strong windy conditions are present.

Do Spring Loaded awnings come with a warranty?

Yes, Spring Loaded awnings come with a 5 year warranty.

Can Spring Loaded awnings be motorised?

No, unfortunately Spring Loaded awnings cannot be motorised. If you are after an awning system that can be motorised, please speak to one of consultants.

Where can I install Spring Loaded awnings?

Spring Loaded awnings are best suited to single storey applications such as windows, outdoor entertaining areas, patios and decks. As with choosing any awning system, the external elements in which that awning will subjected to must be taken into consideration.

Doors & Screens

Alu - Guard Doors

What is the warranty on Alu-Guard?

All Alu-Guard products carry a 7 year warranty.

What makes perforated mesh different?

Perforated mesh is made from 1.6mm aluminium that has round circular holes, whereas stainless-steel mesh is made from a woven strand with square holes. Whilst perforated mesh might not have as good visibility as stainless-steel mesh, it is however, more rigid and has less flex than stainless steel mesh.

How do I clean Alu-Guard?

Use clean, warm water mixed with a mild detergent and soft bristled brush to gently wash your Alu-Guard products. Rinse well with clean water and ensure all residue is removed.

What is the BAL rating on Alu-Guard?

Alu-Guard carries a fire rating of BAL29.

What colours does Alu-Guard come in?

The mesh on Alu-Guard is available in black only. The door frame, however, comes in several standard colours and can be powder-coated in any other colour or matched to resemble a timber-look finish.

Can you install a pet door in Alu-Guard?

Yes, we can install a pet door in Alu-Guard. You can view our range of pet doors.

Will Alu-Guard stop intruders from breaking in?

Alu-Guard is a certified system that when fitted with a three-point lock passes the Australian Standard AS5039/5041 – a test designed to simulate an attack. Included in this test are a Knife Shear Test, Dynamic Impact Test, Anti-Jemmy Test, and Pull Test.

Screen Guard Doors

What is the warranty on Screenguard?

All Screenguard products carry a 10 year warranty.

What makes 316 marine grade stainless steel different?

316 marine grade stainless steel is the highest grade for screen doors on the market. It is superior in strength and durability. Unlike inferior grades of mesh such Galvanised Steel or 304 grade Steel, it is also less susceptible to chemical attack or corrosion.

How do I clean Screenguard?

Use clean, warm water mixed with a mild detergent and soft bristled brush to gently wash your Screenguard products. Rinse well with clean water and ensure all residue is removed.

What is the BAL rating on Screenguard?

Screenguard carries a fire rating of BAL40.

What colours does Screenguard come in?

The mesh on Screenguard is available in black only. The door frame, however, comes in several standard colours and can be powder-coated in any other colour or matched to resemble a timber-look finish.

Can you install a pet door in Screenguard?

Yes, we can install a pet door in Screenguard. You can view our range of pet doors here.

Will Screenguard stop intruders from breaking in?

Screenguard is a certified security system that has been rigorously tested and passed the Australian Standard AS5039/5041 – a test designed to simulate an attack. Included in this test are a Knife Shear Test, Dynamic Impact Test, Anti-Jemmy Test, and Pull Test – Screenguard not only passes all these tests (and others), but well exceeds them.

Decorative Panel Doors

What is the warranty on Decorative Panel doors?

Our Decorative Panel doors come with a 5 year warranty.

What colours do Decorative Panel doors come in?

Decorative Panel doors come in a large range of standard colours and can be powder-coated too.

Can you install a pet door in Decorative Panel doors?

No, unfortunately you cannot install a pet door in a Decorative Panel door.

Will Decorative Panel doors stop intruders from breaking in?

Whilst Decorative Panel doors will certainly create a deterrent for intruders, they are not designed to withstand an attack.

Diamond Grille Doors

What is the warranty on Diamond Grille doors?

Our Diamond Grille doors carry a 5 year warranty.

What colours do Diamond Grille doors come in?

Diamond Grille doors come in a large range of standard colours and can be powder-coated too.

Can you install a pet door in a Diamond Grille door?

Yes, we can install a pet door in Diamond Grille door. You can view our range of pet doors here.

Will Diamond Grille doors stop intruders from breaking in?

Diamond Grille doors are categorised as a barrier/safety door, meaning that they are a strong deterrent for intruders, but not a security door. To be considered a security door, a Diamond Grille door needs to have a three-point lock installed on it, which is something we can do.

Flyscreen Doors

What is the warranty on Flyscreen doors?

Our Flyscreen doors carry a 5 year warranty.

What colours do Flyscreen doors come in?

Flyscreen doors come in a large range of standard colours and can be powder-coated too.

Can you install a pet door in a Flyscreen door?

Yes, we can install a pet door in Flyscreen door. You can view our range of pet doors here.

Will Flyscreen doors stop intruders from breaking in?

Flyscreen doors are designed just to keep the insects out, and as such, are not suitable for keeping intruders (of the human-kind) out

Flyscreens

Will my flyscreens fit from the inside?

It will depend on your window manufacturer as to how your flyscreens will fit. The majority of windows have a channel for flyscreens to fit into, however, windows such as double hung (slide up and down) will usually fit externally. Our sales consultants can discuss this in detail with you once they have seen your windows.

Can you install flyscreens to outward opening windows?

At Harmony Blinds & Doors we pride ourselves on thinking outside the box to come up with a solution! There are several options we can offer you for outward opening windows.

What different mesh types are there available?

There are several mesh types available to suit your needs. Choose from standard fibreglass, pet mesh, aluminium mesh and stainless-steel gauze.

Do you repair flyscreens?

Yes, we can repair most flyscreens. We offer services such as re-meshing and replacing damaged components.

Motorisation

Why is the motor not responding?
  • The remote/sensor battery may be flat. Please replace the battery
  • The battery is inserted incorrectly into the remote/sensor. Please refer to your remote’s manual
  • The remote is too far from the motor
  • No power is present at the motor

For hard wired motors, check that the power supply to the motor is connected and active.

For battery motors, make sure that the battery is charged.

How many motors can be controlled by one remote control?

An unlimited number of motors can be set to the same channel as one single channel remote.

How many remotes can be programmed to one motor?

Up to 30 remotes can be programmed to one motor.

What type of motorisation products do you recommend?

For any products which are exposed to the weather we prefer to use ALPHA Tubular Motors who produce a very high quality range of motorisation products and accessories for outdoor awnings, shutters and screens, including stylish, easy to use controllers.

All Alpha AC motors are European designed , carry a 7 year replacement warranty and have been engineered to last 25 years.

For indoors we recommend and use MotoLux,  who offer a range of timer and remote control options for curtains, vertical drapes, Holland blinds and other home automation options. Motolux products come with a 5 year warranty and are Australian made.

Can I open and close my window furnishings when I am not at home?

Using a smartphone app specifically designed to link through the internet to the remote controls for your internal or external window furnishing you can open or close as far as you wish from wherever you are. A great way to reduce the summer heat building up in your home before you leave the office.

Testimonials

Let me help you find your new blinds

Call us to see how we may help you with your blinds, security doors, security and comfort. We're eager to assist you.

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