FAQ

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Payments and Installation

It's free. We recommend you have some idea of what you are after but our consultant will come with samples and discuss what will work best for you.

General

Our consultants have many years of experience and can advise you on what will work best for your situation, family and budget. We’re here to help you make the best decision.  If you’d like to talk to someone, contact us and we’ll have a consultant out to visit you as soon as possible, to discuss your needs.

Interior Blinds

Holland Blinds

A Holland Blind is a soft window furnishing that uses a concealed tube at the top to roll the fabric from the top. Traditionally a Holland Blind would come with a decorative or scalloped trim across the bottom and be operated by spring with a tassel. Nowadays this look is less common, and as such Holland Blinds have even taken on a new name to break away from this look: Roller Blinds. Commonly operated by chain-winder, there are now even more modern ways to operate your Roller/Holland Blinds such as via motorization or improved spring systems such as Zero Gravity. Available in a vast range of textures and opacity, Holland Blinds offer a modern shading solution that is suitable across a range of applications.

Panel Blinds

Panel blinds are another popular and stylish alternative to traditional vertical drapes. They are perfect for patio doors, as well as very large windows.

Venetian Blinds

Venetian blinds are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each slat. For complete room darkening, however, we would not recommend venetian blinds.

Vertical Drapes

Whilst vertical drapes are available in a range of opaques, they do let in a little bit of light. A small slither of light will be visible between each individual blade of fabric, as well as a small gap of light (approximately 10mm) between the windowsill and bottom of the fabric. Vertical drapes are still very well suited to bedrooms, for complete room darkening please speak to one of our consultants.

Roman Blinds

Yes, roman blinds are excellent at blocking out light. When installed above the architrave (as they often are) they are very effective at keeping light out.

Honey Comb Blinds

Yes, honeycomb blinds are good at blocking out light. On a typical reveal fit there will be small gaps of light just down the sides.

Zebra Blinds

Whilst zebra blinds are available in block-out material, they will however permit some light through where the stripes overlap. As this is only a small amount of light that passes through, they are still suitable for most bedroom applications, however, for complete room darkening we would not recommend zebra blinds.

Plantation Shutters

Polymer Shutters

Polymer shutters are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

Timber Shutters

Timber shutters are suitable for bedrooms and will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

Aluminium Shutters

Aluminium shutters will block out most light, with only tiny slivers of light visible between each louvre. For complete room darkening, however, we would not recommend plantation shutters.

External Blinds

Zipscreen Awnings

Whilst Zipscreen awnings are capable of holding back mild winds, they are not designed to act as a windbreak and should be rolled up when windy conditions are present.

Wire Guide Awnings

Although Wire Guide awnings utilise stainless steel wires to guide the fabric, it is only the weight of the bottom bar that holds the awning shade in its place, as such, this means they not suitable to be left down when windy conditions are present.

Straight Drop Awnings

Straight Drop awnings are one of the sturdiest awning systems out there and are suitable to areas prone to wind. Whilst they are capable of holding back strong winds, they are not designed to act as a windbreak and should be rolled up when strong windy conditions are present.

Pivot Arm Awnings

Due to the large fabric projection, Pivot Arm awnings are not suitable for windy conditions and should be fully retracted.

Spring Loaded Awnings

Spring Loaded awnings are one of the sturdiest awning systems out there and are suitable to areas prone to wind. Whilst they are capable of holding back wind, they are not designed to act as a windbreak and should be rolled up when strong windy conditions are present.

Doors & Screens

Alu - Guard Doors

All Alu-Guard products carry a 7 year warranty.

Screen Guard Doors

All Screenguard products carry a 10 year warranty.

Decorative Panel Doors

Our Decorative Panel doors come with a 5 year warranty.

Diamond Grille Doors

Our Diamond Grille doors carry a 5 year warranty.

Flyscreen Doors

Our Flyscreen doors carry a 5 year warranty.

Flyscreens

It will depend on your window manufacturer as to how your flyscreens will fit. The majority of windows have a channel for flyscreens to fit into, however, windows such as double hung (slide up and down) will usually fit externally. Our sales consultants can discuss this in detail with you once they have seen your windows.

Motorisation

  • The remote/sensor battery may be flat. Please replace the battery
  • The battery is inserted incorrectly into the remote/sensor. Please refer to your remote’s manual
  • The remote is too far from the motor
  • No power is present at the motor

For hard wired motors, check that the power supply to the motor is connected and active.

For battery motors, make sure that the battery is charged.

Testimonials

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